With over 30 years of experience pioneering innovation and process automation, Usha brings a wealth of expertise to organizations seeking meaningful transformation. Her distinguished career includes 16 impactful years at American Express, where she consistently helped companies streamline operations and optimize processes, earning numerous accolades including the prestigious President's Club award for her outstanding performance and contributions. Additionally, she has held significant roles at industry leaders such as Amazon and Expedia Corporate Travel. Usha has been at the forefront of helping businesses harness technological advancements since the early days of the internet, driving efficiency, reducing operational costs, and fostering sustainable growth.

Usha is set to receive certifications in AI from AI Assisted University in three key areas in April 2025: Strategic Planning and Design, Data Science, and Implementation. She also holds various certifications, further demonstrating her commitment to staying at the cutting edge of technological innovation.

Through UAI, Usha delivers tailored AI and automation solutions, partnering closely with businesses of all sizes—from agile startups to global corporations—to create scalable, future-ready strategies. Known for her warmth, insight, and deep understanding of operational challenges, Usha empowers organizations to make smarter decisions and achieve long-term success in an ever-evolving digital landscape.